Feedback

Template

Customer feedback template for Linear: General improvements

General customer feedback form for Linear. Collect suggestions, improvements, and overall experience feedback from customers.

Template overview

A versatile feedback template for collecting general customer input, suggestions, and experience improvements.

Customer experience teams

General product feedback

User experience research

+2 more

Live preview

your-form-url.com/customer-feedback

Customer Feedback Form

A versatile feedback template for collecting general customer input, suggestions, and experience improvements.

Customer Name*

Customer name for personalised follow-up

Customer Email*

Email for feedback follow-up

Customer Type

Paid subscriber

Your relationship with our product

Feedback Category*

User Experience

Category that best fits your feedback

Feedback Title*

Short title for your feedback

Detailed Feedback*

I love the functionality of the platform, but I often find myself getting lost in the navigation. The main menu structure isn't immediately clear, especially for new team members.

Detailed feedback or suggestions

Improvement Suggestion

Consider adding breadcrumbs and maybe reorganising the menu items by frequency of use rather than alphabetically.

Specific suggestions for improvement

Overall Satisfaction

Satisfied

Overall satisfaction rating

Likelihood Recommend

Net Promoter Score (NPS) rating

Form structure

Fields included (9)

All fields in this template with their types and settings

📄

Customer Name

Required

text

Customer name for personalised follow-up

📧

Customer Email

Required

Email for feedback follow-up

📋

Customer Type

select

Your relationship with our product

Options:

Free userPaid subscriberEnterprise client+2 more

📋

Feedback Category

Required

select

Category that best fits your feedback

Options:

User ExperienceFeature SuggestionPerformance Issue+3 more

📄

Feedback Title

Required

text

Short title for your feedback

📝

Detailed Feedback

Required

textarea

Detailed feedback or suggestions

📝

Improvement Suggestion

textarea

Specific suggestions for improvement

📋

Overall Satisfaction

select

Overall satisfaction rating

Options:

Very satisfiedSatisfiedNeutral+2 more

📋

Likelihood Recommend

select

Net Promoter Score (NPS) rating

Options:

10 - Extremely likely98+8 more

Benefits

What you get with this template

Comprehensive customer insight collection
Categorised feedback for easy analysis
NPS tracking for satisfaction monitoring
Structured improvement suggestions
Customer segmentation data

Best for

Teams that get the most value from this template

Customer experience teams
Product managers gathering insights
Support teams collecting feedback
Marketing teams understanding customer sentiment

Linear integration setup

Recommended Linear configuration for this template

Recommended labels

customer-feedback

experience

improvement

Priority mapping

Very dissatisfied

Priority 1

Dissatisfied

Priority 2

Neutral

Priority 3

Satisfied

Priority 4

Very satisfied

Priority 4

Integration tips

Set up category-based routing
Configure satisfaction-based priorities
Create NPS tracking workflows
Set up automatic follow-up processes

Ready to use this template?

Start collecting structured feedback with this proven template. Completely free, ready in 2 minutes.

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Customer feedback template for Linear: General improvements

Live preview

Form structure

Customer Name

Customer Email

Customer Type

Feedback Category

Feedback Title

Detailed Feedback

Improvement Suggestion

Overall Satisfaction

Likelihood Recommend

Recommended labels

Priority mapping

Integration tips

Ready to use this template?

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